Privacy Policy

Moda Nova Privacy Statement
Last updated: January 13, 2025

This Privacy Policy describes how Moda Nova (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit our Site, use our services or make a purchase from modanova.com (the “Site”) or otherwise interact with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor or another individual about whom we have collected information under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We may do this to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the Site, amend the “Last Updated” date and take any other steps required by applicable law.

How we collect and use your personal data
In order to provide our Services, we collect personal information about you from various sources. The information we collect and use depends on how you interact with us.

In addition to the purposes listed below, we also use your information to:

  • to communicate with you,
  • to provide or improve the Services,
  • to comply with legal obligations,
  • to enforce terms of service,
  • to protect our rights and the rights of our users.

What personal data we collect

Data that you provide directly to us

  • Contact details (name, address, telephone number, email address)
  • Order details (billing and shipping address, payment information)
  • Account details (username, password, security questions)
  • Shopping data (viewed products, shopping cart, reviews, savings points, gift cards)
  • Customer service data (information you share with us through communication channels)

Data we collect automatically
We automatically collect information about your interactions with our Site using cookies and other technologies. This information may include:

  • Device information
  • Browser information
  • IP address
  • Network data
  • Interaction data with our Site

Third party data

  • Platforms like Shopify
  • Payment processors (for payment and delivery)
  • Marketing tools and analytics services

How we use your data

  • To deliver our products and services
  • For marketing purposes and personalized advertising
  • For fraud prevention and security
  • For customer service and service improvement

Cookies
We use cookies to improve your experience. You can learn more about our cookies (including Shopify cookies) at: shopify.com/legal/cookies .

You can set your browser to refuse cookies. Please note that some functionality will not work properly as a result.

How we share data
We may share your information with:

  • Suppliers who perform services on our behalf
  • Marketing and advertising partners
  • Affiliates within our group of companies
  • Authorities or legal proceedings required by law
  • In the context of business transfers

User Generated Content
Reviews or other content you post to public areas of our Site may be publicly viewable. Use caution.

External links
Our Site may contain links to other websites. We are not responsible for the privacy practices of these websites. Always read their terms and conditions and privacy statements.

Children
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

Security and retention periods
We do our best to keep your data secure, but no system is 100% secure. How long we retain your data depends on legal, contractual and operational reasons.

Your rights
Depending on where you live, you may have rights such as:

  • Right of access
  • Right to correction
  • Right to erasure
  • Right to restriction
  • Right to data portability
  • Right to withdraw consent
  • Right to object
  • Right to complain

You can contact us using the details below to exercise your rights. We may ask you to verify your identity.

International users
Your data may be transferred to countries outside your place of residence. We use security measures such as standard contractual clauses approved by the European Commission.

Contact
If you have any questions about this policy or to exercise your rights, please contact us:

Fashion New

care @moda-nova.com

For the purposes of applicable law, we are the controller of your personal data unless otherwise stated.